At FlipTop Gadgets, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible to return it under the conditions outlined below.

1. Return Eligibility

You can request a return if:

• The product is defective, damaged, or not as described at the time of delivery.

• The product is unopened, unused, and in its original packaging with all accessories, manuals, and tags intact.

• The return request is made within 7 calendar days from the date of delivery.

Products that have been opened, used, or damaged after delivery may not be eligible for return unless faulty.

2. Non-Returnable Items

The following items cannot be returned:

• Software, downloadable products, or licenses once activated or opened

• Products damaged due to misuse, abuse, or accidental damage

• Customized or personalized items

• Items without original purchase invoice or receipt

3. Return Process

To initiate a return:

• Contact our customer support at fliptop.gadgets@gmail.com or call 7204467355 within 7 days of delivery.

• Provide your order details, reason for return, and any supporting evidence such as photos.

• Upon approval, you will receive instructions on how and where to send the item back.

4. Return Shipping Charges

• For defective or wrongly shipped items, FlipTop Gadgets will cover the return shipping cost.

• For other returns, such as change of mind or wrong purchase, the customer is responsible for return shipping charges.

5. Inspection & Refund

• Returned items will be inspected to verify their condition and eligibility.

• Once approved, refunds will be processed within 7-10 business days via the original payment method.

• Refund amount will be the product price minus any applicable shipping or restocking fees.

6. Exchanges

• Exchanges are available for defective or incorrect items, subject to stock availability.

• Exchange requests must be made within the return window of 7 days.

7. Contact Information

For any questions or assistance with returns, please contact:

📧 Email: fliptop.gadgets@gmail.com
📞 Phone: +91 72044 67355